We at Rioga Banjo Ltd appreciate your trust and support in choosing our custom-crafted banjos. As a dedicated banjo builder, we are committed to delivering instruments of the highest quality.
However, it is essential for us to inform you that, from time to time, unforeseen circumstances may impact the availability of specific parts advertised for our banjo models. This can be due to variations in wood supply, availability of certain metals used by our blacksmith, or other factors related to our parts suppliers.
In the event that your chosen banjo model is affected by these circumstances, rest assured that we will promptly notify you at the time of your order. Our goal is to maintain transparency and open communication throughout the process, ensuring that you are informed of any adjustments or alternatives available for your instrument.
Furthermore, please be aware that delivery dates provided at the time of your order may be subject to change. This flexibility is a result of our commitment to maintaining the highest standards of craftsmanship and quality. We are strongly dedicated to each instrument build, and at times, we may experience increased demand or engage in intricate projects that require additional time.
We understand the anticipation and excitement that come with ordering a custom banjo, and we sincerely appreciate your patience and understanding in such situations. We are dedicated to providing you with an instrument that exceeds your expectations, and we believe that the end result will be worth the wait.
Should you have any questions or concerns regarding your order, feel free to reach out to us at riogabanjos@gmail.com. We value your business and look forward to delivering a banjo that not only meets but surpasses your musical aspirations.
Thank you for choosing Rioga for your musical journey.
Best regards
John & Paul
